HELP CENTER
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Get help with surveys, coins, accounts and reward delivery.
Missing Coins→Reward Delivery→Game Key→Steam Trade→Account / Login→Survey Issue→Promo Code→Affiliate→
Are surveys required?+
No. You choose which available surveys to start and can stop at any time.
When do I receive coins?+
Coins are added after the survey provider confirms your completion.
Are coins money or cryptocurrency?+
No. Coins are internal, non-transferable reward points and cannot be exchanged for cash.
How long does reward delivery take?+
Reward delivery is processed manually and may take between 0–48 hours.
How are game keys delivered?+
Your key appears securely in My Rewards. Check the listed platform and region before redeeming, and contact Support if an unused key is invalid.
Are earnings or rewards guaranteed?+
No. Earnings depend on survey availability, eligibility and successful completion. Reward inventory and prices may change.
Read our Terms, Privacy Policy and Reward Terms.